IATA/UFTAA INTERNATIONAL TRAVEL & TOURISM TRAINING

PROGRESS CHART

IATA/UFTAA FOUNDATION DIPLOMA

IATA/UFTAA CONSULTANT DIPLOMA

IATA/UFTAA MANAGEMENT DIPLOMA

OPTIONAL WORK PLACEMENT IN A RELEVANT FIELD

AIRLINE COMPUTER RESERVATION SYSTEMS (CRS)

2008 COURSE FEES & DATES

FREQUENTLY ASKED QUESTIONS

IATA/UFTAA INTERNATIONAL TRAVEL & TOURISM TRAINING

If you want to part of the vibrant and booming Travel and Tourism industry, you can demonstrate your professional competence by successfully completing IATA/UFTAA Diploma courses. These courses provide professional development across a range of specialist areas, and give an edge to job candidates when they are competing for work positions.

IATA/UFTAA FOUNDATION DIPLOMA
(3 Months)

The Foundation Diploma is perfectly suited to students who have no related experience, while other IATA/UFTAA courses offer professional stepping stones for people who want to develop their careers.

Who is this course aimed at?

The IATA/UFTAA Foundation Diploma is ideal for candidates that have no previous background in the Travel and Tourism industry but are thinking about starting a career.

It is particularly useful for those who want to work as travel consultants with airlines or tour operators and allows applicants to stand out by gaining an internationally recognised certificate for their professional qualification.

Entry Requirements:

No specific entry requirements. However we recommend attaining an IELTS certificate (with a score of at least 5.5) for non-native English speakers.

(Recognised international equivalents of this qualification is acceptable)

Start Dates:

• January
• March
• June
• September

Course Location:

London

Study Method:

• Full-time
• Part-Time

Awarding Bodies:

IATA/UFTAA

Course Modules:

1. The Business Environment of the Travel and Tourism Industry
2. Geography in Travel Planning 1
3. Travel Formalities
4. Land Transport (Rail, Car and Camper)
5. Hotels
6. Water Transport (Ferry)
7. Tour Packages 1
8. Air Transport Essentials
9. Customer Service
10. Technology in the Travel Industry 1
11. Air Fares and Ticketing 1
12. Electronic Booking Tools (CRS)

How long do I need to study for?

Each of the IATA/UFTAA Diplomas can be completed in just twelve weeks. However, many students choose to extend their studies by a further twelve weeks by choosing an optional work placement as a way of gaining valuable practical experience.

If students choose to undertake the 12 weeks work placement it means that each of the IATA/UFTAA Diplomas takes twenty-four weeks to complete. Students can choose to complete their studies after the Foundation Diploma or continue studying at Consultant or Management level.

What kind of job can I look for after the course?

Graduates of the IATA/UFTAA Foundation Diploma are perfectly suited to customer service positions within travel agents and tour operators.

These roles usually include liaising with customers, dealing with problems and enquiries, selling holidays and booking duties. Naturally, jobs like these give an individual a chance to advance their career doing something that they love.

Sample Timetable:

You will be attending classes from Monday to Friday, 2PM to 6PM. The teacher will decide how and when different modules are taught as you progress through the course.

IATA/UFTAA CONSULTANT DIPLOMA
(3 Months)

Tourism is a growth industry but there is still tough competition for jobs, particularly in the higher levels of management. Students who want to make their CVs stand out can improve their career prospects by choosing to continue their studies with an IATA/UFTAA Consultant Diploma, a versatile professional qualification recognised in all 150 Member States of the World Tourism Organisation.

Who is this course aimed at?

The IATA/UFTAA Consultant Diploma is ideal for candidates who have finished their Foundation Diploma and want to enhance their career prospects. Candidates with more experience and a higher level of qualification are able to apply for a wider range of positions, so the Consultant Diploma is a great way for those who already have experience in the industry to outclass graduates from other Travel and Tourism courses.

Entry Requirements:

Students must have completed the IATA/UFTAA Foundation Diploma or an internationally recognised equivalent (e.g. a university degree in Aviation).

We recommend attaining an IELTS certificate (with a score of at least 5.5) for non-native English speakers.

(Recognised international equivalents of these qualifications are acceptable)

Start Dates:

• January
• March
• June
• September

Course Location:

London

Study Method:

• Full-time
• Part-Time

Awarding Bodies:

IATA/UFTAA

Course Stages and Modules:

1. Geography in Travel Planning 2
2. Land Transport (Bus, Rail and Coach)
3. Water Transportation (Cruises and Private Charter)
4. Accommodation Sector
5. Law and Regulations
6. Selling Skills
7. Advanced Ticketing Procedures

How long do I need to study for?

Each of the IATA/UFTAA Diplomas can be completed in just twelve weeks. However, many students choose to extend their studies by a further twelve weeks by choosing an optional work placement as a way of gaining valuable practical experience.

If students choose a work placement it means that each of the IATA/UFTAA Diplomas takes twenty-four weeks to complete. Students can choose to complete their studies after the Consultant Diploma or continue studying at Management level.

What kind of job can I look for after the course?

Students who have completed the IATA/UFTAA Consultant Diploma can carry on studying for their IATA/UFTAA Diplomas at Management or Senior Management level.
Candidates who want to enter the workplace are entitled to call themselves Travel Consultants and are highly suited to roles that would allow them to custom design holidays for travel agencies or tour operators.

Sample Timetable:

Apart from Wednesdays, you will be attending classes every weekday from 2PM to 6PM. The teacher will decide how and when different modules are taught as you progress through the course.

IATA/UFTAA Management Diploma
(3 Months)

According to the World Tourism Organisation (WTO), the Travel and Tourism sector was worth over US$2 billion a day in 2006. This figure is clearly set to rise and if you want to be part of this flourishing and interesting industry then Oxford House College can help.

As the only institution in the UK that offers the IATA/UFTAA Management Diploma, we can provide you with an unprecedented opportunity to further your theoretical knowledge and insight.

Who is this course aimed at?

The IATA/UFTAA Management Diploma is intended for candidates who have already completed their Foundation and Consultant Diplomas (or relevant and recognised equivalents) and have experience in the Travel and Tourism industry.

IATA/UFTAA courses are essential for helping to secure a position of managerial responsibility in the Travel, Tourism or Hospitality industry. They are also perfect if you want to enter the industry at middle management level, or even start your own business.

Entry Requirements:

Students must have completed the IATA/UFTAA Foundation and Consultant Diplomas or an internationally recognised equivalent (e. g. university degree in Aviation).

We recommend attaining an IELTS certificate (with a score of at least 5.5) for non-native English speakers.

(Recognised international equivalents of these qualifications are acceptable)

Start Dates:

• January
• March
• June
• September

Course Location:

London

Study Method:

Full-time or Part-Time

Awarding Bodies:

IATA/UFTAA

Course Modules:

1. Managerial and Negotiation Skills (Strategies of Supervising & Managing)
2. Tour Packages – Special Interest Tours
3. Meetings, Incentives, Conventions and Exhibitions
4. Administrations and Accounting
5. Marketing
6. Technology in the Travel Industry 2

How long do I need to study for?

Each of the IATA/UFTAA Diplomas can be completed in just twelve weeks. However, many students choose to extend their studies by a further twelve weeks by choosing an optional work placement as a way of gaining valuable practical experience.

If students choose a work placement it means that each of the IATA/UFTAA Diplomas takes twenty-four weeks to complete.

Students can choose to complete their studies after the Management Diploma or continue study at Senior Management level or a related internationally recognised course.

What kind of job can I look for after the course?

IATA/UFTAA courses demonstrate that you have achieved a predefined level of professional competence that instantly lets employers know how suitable you are for a job.

Students who have completed the IATA/UFTAA Management Diploma have the opportunity to continue studying at Senior Management level or equivalent international qualifications.

You might choose to enter the Travel and Tourism industry at middle management level and enjoy the associated financial and career benefits. There is also the possibility to start your own travel agency or tour operator company.

Sample Timetable:

Apart from Mondays, you will be attending classes every weekday from 9AM to 1PM. The teacher will decide how and when different modules are taught as you progress through the course.

Optional Work Placement in a relevant field
(3 Months)

You have the option to undertake a 12 week work placement after successful completion of each IATA/UFTAA Diploma.

This is the perfect opportunity to practice what you have learnt so far in real life situations, plus you will gain the important experience employers prefer when they choose between job applicants. Work placements are a great way to enhance your CV and it can be a “foot in the door” to your dream job.

Your tasks will include ticket and accommodation booking plus basic administration duties.

We cannot guarantee payment for work placements but employers usually pay the minimum wage to cover your living expenses. The main objective is for you to gain valuable experience. You will receive support from Oxford House College throughout your work placement.

OR

Choose two

AIRLINE COMPUTER RESERVATION SYSTEMS (CRS)
GALILEO/AMADEUS/WORLDSPAN/SABRE

Learn how to use two of the computerised reservation systems on which the travel and tourism industry depends.

GALILEO is the best known and most popular reservation system in the UK, whereas AMADEUS is the preferred online booking tool used on the websites of over 150 companies in the travel and tourism industry. SABRE is the most popular CRS booking system in the US, whereas WORLDSPAN is very popular with large international booking engines.

Together they allow you to check flight availability, reserve seats on scheduled air services, arrange car hire and make accommodation bookings.

Please note: you will complete the CRS courses online. All CRS courses are interactively offered in conjunction with VIASINC.

FREQUENTLY ASKED QUESTIONS

1. How can I enrol?

You will need to complete the Hotel, Travel and Tourism Training Application Form, which can be downloaded from our website at: (http://www.oxfordhousecollege.co.uk)
We will also require your CV and copies of all your relevant educational qualifications.

The next step is to return your completed Application Form to us through one of the following methods:

By post to:
Director of Management & Computer Studies
Oxford House College
28 Market Place
London, W1W 8AW
United Kingdom

By e-mail to:
admission@oxfordhousegroup.com

By fax to:
+44 (0) 20 7323 4582

We aim to process all applications within 48 hours but please remember to allow more time if you sent your application form to us by post.
If you have any enquiries about this process, please contact admission@oxfordhousegroup.com

2. Who is IATA?

IATA: International air transport is one of the most dynamic industries in the world. The International Air Transport Association (IATA) is the global trade organisation and regulatory body of the industry.

Over 60 years, IATA has developed the commercial standards that built a global industry. Today, IATA’s mission is to “represent, lead and serve the airline industry”.

Its members comprise some 260 airlines - the world’s leading passenger and cargo airlines among them - representing 94 per cent of international scheduled air traffic.

Oxford House College London is accredited to offer IATA professional qualifications.

3. Who is UFTAA?

UFTAA: the United Federation of Travel Agents’ Associations (UFTAA) is a world body representing the travel agency and tourism industry.

UFTAA effectively represents Travel Agents and Tour Operators views by continuous dialogue and consultation with other international organisations such as the International Air Transport Association (IATA). UFTAA’s mission is to be an international forum where matters affecting the world travel industry are addressed.

Oxford House College London is accredited to offer UFTAA professional qualifications.

4. Who is the BAC:

BAC: The British Accreditation Council for Independent Further and Higher Education (BAC) inspects and accredits independent colleges which offer further and higher education.

These include colleges offering professional and vocational education, mainly in Business Studies, IT, Hotel and Tourism.

All accredited colleges are inspected by specialist teams and are assessed in five areas:
• Premises and Health and Safety
• Teaching and Learning: Delivery and Resources
• Student Welfare
• Administration and Staffing
• Quality Management

Oxford House College London is accredited by the British Accreditation Council.

5. Who is VIASINC?

VIASINC is a computer software company specializing in the design and deployment of computer-based and Internet-based IT training for the education community.

Viasinc is the most experienced travel industry IT training company in the world, having had a product in the field and in classroom use for over 20 years. Their computer-based and Internet-based training courses are highly-acclaimed for both quality and innovation.

All our Computer Reservation Systems (CRS)
courses are interactively offered in conjunction with VIASINC.

6. What is the attendance policy at Oxford House College?

In order to comply with various regulations, we expect our students to attend a minimum of 85% of their classes throughout their course. Teachers will keep a record of each student’s attendance throughout the term.

You will be marked absent if you arrive more than 20 minutes late for class or leave the class more than 20 minutes early. You are only allowed to be absent for a maximum of 4 classes per module each term and will be sent a warning letter after each class that you miss.

You will get 3 warning letters, after which you face expulsion from the school. If you are ill or have an emergency, you need to inform your teacher who will excuse you from the class.

7. Can Oxford House College give me a place to stay while I study?

If you need a place to stay while you study we offer a choice of Hostel accommodation or Homestay with a host family at affordable prices. We want your stay to be special so our Accommodation Officers are trained to find you a place that suits your lifestyle.

8. Is this college accredited to support me if I am on a student visa?

A large proportion of our students come from other countries and are applying for a student visa at the time they enrol with us, so we are fully aware of the UK Home Office’s requirements.

Oxford House College and all its partners are fully accredited by the British Accreditation Council (BAC), Education UK, The British Council, UCAS (registration number 40445) the Department for Educational Skills (DfES): registration number 23306.

Please note that we are not authorised to offer any advice on visa requirements and apart from issuing your “Unconditional Acceptance Letter” which you will need for your visa application, we do not offer any further visa assistance.

You can consult immigration solicitors who will give you expert advice on visa applications or you can contact the UK Home Office or your local UK Embassy for advice on visa requirements.

Useful Links:- You can find more information on UK visas and entry clearance at www.ukvisas.gov.uk

- Visit the Home Office website on Immigration and Nationality for more information about extending your student visas & other visa categories at http://www.homeoffice.gov.uk/passports-and-immigration/visas/

- You can find out information on visa processing times and procedures from the Foreign & Commonwealth office at http://www.fco.gov.uk and a list of British Consulates worldwide can be found at http://www.fco.gov.uk/servlet/Front?pagename=OpenMarket/Xcelerate/ShowPage&c=Page&cid=1007029395231

9. Do I need to pay a registration fee?

We do charge a registration fee which is included in your course fee. However, if you request a refund because your visa was refused or any other valid reason, we will refund the fees you have paid to date less a £65 registration fee.