|
Contents
HOTEL MANAGEMENT
PROGRESS CHART
DIPLOMA IN HOTEL MANAGEMENT
ADVANCED DIPLOMA IN HOTEL MANAGEMENT
OPTIONAL WORK PLACEMENT/INTERNSHIP
BSC (HONS) IN INTERNATIONAL TOURISM & HOSPITALITY
MANAGEMENT- TOP UP
2008 COURSE FEES & DATES
FREQUENTLY ASKED QUESTIONS
HOTEL MANAGEMENT
The hospitality industry is one of the largest in the world.
Each year more meals and overnight bookings are taken, which is
why the hotel industry is experiencing rapid growth.
Customers are becoming ever more demanding in their requirements
for high standards of service and facilities. It is only through
organised and structured training of Hotel Management
professionals that the industry can meet these expectations.
On this course you will develop essential skills and achieve qualifications
which will enhance your career prospects for a range of careers
in the Hospitality sector.
Is this course for me?
Many of our students taking this course are school leavers
who want to start a career in the hospitality industry such as front
office, food and beverage, accommodation and housekeeping or finance
management. However, if you are already in a hospitality position
this course will enhance your qualifications and
career prospects to enable you to work in a more senior
role.
The good thing is that you can start at a level that suits
your existing academic qualifications
and it doesn’t make a difference if you are a UK or International
student because our qualifications are globally recognised and respected.
Entry Requirements:
• 2 A-Levels and 4 GCSEs (Grades A*-C)
• IELTS certificate (with a score of at
least 5.5) for non-native English speakers.
(Recognised international equivalents of these
qualifications are acceptable. Students may also be exempt from
A-Level requirements if they have substantial work experience.)
Start Dates:
• Feb/ June / September
Course Location:
• London
Study Methods:
• Full Time
• Part Time
• Flexible
Awarding Bodies:
• The Diploma and Advanced Diploma is awarded by CTHCM
(Confederation of Tourism, Hotel & Catering Management) and
endorsed by HCIMA (Hotel & Catering International
Management Association).
• The BSc (Hons) Top Up is awarded by the University
of Sunderland.
PROGRESS
CHART
DIPLOMA IN HOTEL MANAGEMENT
(8 - 12 months)
This Diploma in Hotel Management (DHM) is recognised by major organisations
in the hospitality and tourism industries as suitable for employment
at supervisory and management level. It will provide you with a
broad understanding of the international hospitality
industry and knowledge of the underlying management principles
involved.
Course modules:(Please click on module for more information)
Food and Beverage Operations will introduce you to the supervisory
and operational aspects of running a food and beverage
operation for international clients in a range of establishments
and the factors involved in meeting customers’ needs.
You will gain an understanding of food and wine and its service
in a variety of styles of restaurants and establishments. After
successfully completing this course, you should have sufficient
knowledge to produce a detailed plan for specific
food and beverage operations.
Creating a safe environment for customers is crucial to the success
of any hospitality organisation, so the focus of this module is
on the supervisory aspects of food hygiene and
safety.
Skills you acquire in this module will help you to recognise
hazards, carry out risk assessments,
monitor and review workplace safety and ensure
that all staff operates in a safe and hygienic
manner.
This course will also touch on key aspects of current
legislation and good practice to promote
health and food safety.
Considering that the front office is often the first
point of contact between an organisation and its customers,
this module emphasises the importance of high standards
in personal qualities and the provision of customer care.
This course will develop your knowledge and skills in reception
procedure as well as your understanding of the key legislation
that relates to reception procedures. You will also evaluate the
suitability of different procedures for a range of hospitality
outlets.
This module will give you an overview of the range of
accommodation options available and the scope of the
facilities department within hotels.
In order to complete this module successfully, you must describe
the regular processes of cleaning and maintenance
necessary to ensure that the facilities and accommodation meet
customers’ requirements. You are also required to explore
the measures that influence and affect the facilities department.
Hospitality Costing and Control Systems focuses on the skills,
knowledge and techniques you will need as a manager to
make decisions in the hospitality industry. It will look at the
processes and practices which take place within
a hospitality business and the analytical skills
you will require to understand financial information.
Some topics you will cover as part of the syllabus include investigating
and interpreting financial accounts and analysing
the importance of costs and profit in a hospitality environment.
To give you an introduction into the complex world of hospitality
and tourism business operations, this module provides an overview
of the separate functions and activities that concern
managers in modern businesses. You will develop an awareness
of the contemporary issues impacting hospitality and tourism world-wide
and how to evaluate these issues in a management context.
Marketing has a direct impact on the success of any business,
so this module will introduce you to key marketing concepts
and explain how different marketing strategies
can be adapted to suit the individual characteristics of an organisation
in the hotel industry.
After successfully completing this module, you will be able to
analyse the role of the marketing mix, evaluate
the components of the promotional mix and explain
the marketing cycle in a hospitality and tourism
environment.
The aim of this module is to give you an overall understanding
of the nature and history of tourism so that
you will be able to evaluate the impact of tourism on a country’s
economy, community and the environment.
To increase your understanding of the tourist as an individual,
this module also looks at a range of tourist needs and the factors
that motivates them to travel. You will also learn about the development
and distribution of tourism products.
Business Computing will teach you how to use Computing for different
purposes in the business environment through some common
computer programmes. After successfully completing this module,
you will be able to apply basic word-processing techniques on
Word and construct simple spreadsheets on Excel.
You will develop a thorough understanding of how to use basic
database applications through Microsoft Access
and apply presentation tools through Microsoft PowerPoint.
Bearing in mind that each year more meals and bed nights are
purchased around the world, this module will give you a general
idea of the size and scope of the hospitality
industry, the various activities contained within
it and its position in relation to the world market.
As outlined in the syllabus, you will also be required to investigate
a range of global hospitality outlets, explain the organisation
systems for a range of hospitality operations, explore different
techniques to optimise business performance and
describe key factors impacting on the hospitality industry.
Sample Time Table:
You have a choice of completing the course in either 8
or 12 months. The length of study you choose will determine
how your modules will be spread over the terms.
The 8 month option:
If you complete the course in 8 months, there will be two
4 month terms and if you are studying full-time, you will
start with 5 modules of your choice for the first
term and then complete the remaining 5 modules over the second term.
The 12 month option:
If you choose to complete the course in 12 months, there will be
three 4 month terms. You can now start
with either 3 or 4 modules of your choice so that the modules
will be spread evenly over the total period. For example, you can
take 4, 4 and then 3 modules each term.
The flexibility of this course allows part-time students to take
fewer modules at a time and extend the length of
their studies
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
ADVANCED DIPLOMA IN HOTEL MANAGEMENT
(4 - 8 months)
The Advanced Diploma in Hotel Management builds on the
knowledge you have gained from your prior studies and aims
to develop your independent research and study skills
which you will need when you are working at senior managerial level
in the hospitality industry.
Course modules:(Please click on module for more information)
Food and Beverage Management focuses on the development
and application of practical activities in the hospitality
environment. After completing this module you will be able to
set and enforce operational standards, create concepts to meet
customer requirements and develop a customer relationship strategy.
Other skills you will acquire on this module include constructing
beverage lists, managing the purchase, storing and sale of beverages
in line with legal constraints, planning and managing the staff
of an operation and appraising the results of food and beverage
operations.
The Hospitality industry faces new and complex changes in the
21st century, so the focus of this module is on developing your
ability to create and apply innovative strategic planning
approaches in response to corporate policies.
This module will allow you to gain a sense of imagination in
the relationship between policy and practice
and you will be able to develop monitoring mechanisms that evaluate
policy and business responses to issues and trends.
You will learn to explore the necessary tools, procedure and competencies
needed to analyse, define, plan and manage change
in the hospitality industry.
This module develops your understanding of the requirements of
a Facilities Manager in order to control the services
which support an organisation in the Hospitality Industry.
After completing this course successfully, you should be able
to describe key issues related to Facilities
Management and how it can affect the success of an operation.
Some topics you will cover in this course include the space planning
process, evaluating procurement issues, monitoring health and
safety in a facilities context and exploring how current trends
in information technology impacts Facilities Management.
Management Accounting explores financial and accounting
records that you will use in the Hospitality Industry
and how it can help you as manager to make quality decisions.
You will develop a detailed understanding of Sales & Cash
Budgeting, Marginal Costing and Financial Accounts for internal
use. This will help you to interpret financial information
and maximise the use of computing in management accounting.
Management of human resources at all levels
can critically affect the efficiency and effectiveness of an organisation,
so this module will give you a solid foundation
in the knowledge and skills of Human Resource Management in the
hospitality industry.
Some topics you will look at include HRM policies within a legal
framework, strategies for recruitment and selection of staff,
remuneration methods and training techniques.
This module offers you the opportunity to carry out a research
report that involves analysing and interpreting data
and making recommendations for future action.
The aim of this module is to develop your independent
research and study skills. You will learn how to collect
relevant data, interpret this data and present it in an appropriate
format on a subject of your choice.
Sample Timetable:
You have the option of completing this course in either
4 or 8 months and the option you choose will determine
how your modules will be spread over the length of the course.
The 4 month option:
If you choose this option the course will be divided into two
2 month terms. You can choose 3 modules of your
choice to complete in the first term and then complete
the remaining 3 modules in the second term.
The 8 month option:
For this option your course will be divided into two 4
month terms. You may choose 3 modules of your choice
to start with and then complete the remaining 3 modules in the second
term.
The flexibility of this course allows part-time students to take
fewer modules at a time and extend the length of
their studies.
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
OPTIONAL WORK PLACEMENT/INTERNSHIP
(3 – 12 months)
You have the option to undertake work placement for up to 6 months
as part of your sandwich degree programme.
This is the perfect opportunity to practice what you have learnt
so far in real life situations, plus you will gain
the important experience employers prefer when they choose between
job applicants. Work placement is a great way to enhance
your CV and can be a foot in the door
to your dream job. Put simply, companies want people who can start
working from day one, so the more you know before
you start, the better your chances of being considered for a full
time job after you graduate.
Oxford House Collage will arrange placement for you in an area
related to business.
Types of tasks you will do vary between employers but will range
from shadowing (literally following someone around
to learn how they do their job) to more general roles
such as office management activities or even a specific
role on a particular project.
We cannot guarantee payment for work placements but employers usually
pay the minimum wage to cover the student’s
living expenses. Please remember that the main objective is for
you to gain valuable experience. You will receive
support from Oxford House College during your work placement.
Please note that work placement can only be taken in between
the International Advanced Diploma and your Top Up year.
BSc (Hons) IN INTERNATIONAL TOURISM
& HOSPITALITY MANAGEMENT- TOP UP
(9 - 12 months)
The BSc (Hons) in International Tourism & Hospitality Management
will turn you into an empowered graduate who is
equipped with the skills and knowledge that are currently in high
demand by employers both nationally and internationally.
In this course you will increase your management skills in key
business areas such as strategic planning and development, operational
implementation, teamwork and customer care.
The main objective is for you to learn how to evaluate business
models critically and apply them to real business situations at
a strategic level.
Course modules:(Please click on module for more information)
International Hospitality Management will cover a wide range
of aspects relevant to the hospitality industries. Since the focus
will be on contemporary issues the exact content
will vary from year to year.
However, topics you will cover include the impact of globalization
on the hospitality industry, strategic hospitality management,
change management in the hospitality industries, international
marketing and branding, global trend analysis, the impact of IT,
event management and finally food management in the hospitality
industry.
This module investigates the goals, rationale, scope
and nature of visitor industry planning. You will evaluate
standard techniques and approaches that managers use in the visitor
industry to carry out the strategic planning process effectively.
Other skills you will develop during this course include applying
the principles and practices of marketing at the strategic level
and carrying out strategic planning within the practical constraints
associated with tourism in a mixed economy.
There is an important relationship between IT and tourism
which impacts future potential developments in the travel industry.
This module will give you a fundamental understanding of both
backgrounds and how they relate to each other.
After successfully completing E-Tourism, you will be able to critically
evaluate tourism web sites, travel recommendation systems and
decision support systems.
Practical skills you will gain will enable you to develop new
travel websites and recommendation systems and communicate your
ideas in written form.
The urban environment has only recently been rediscovered as
a tourist destination. Tourist arrivals in cities
are constantly growing and increasingly more research has been
undertaken to investigate the phenomenon of urban tourism.
In this module, you will explore topics such as the historical
background and the development of urban tourism, tourism as a
key to urban regeneration, the demographic, socio-economic and
psychographic profile of the urban tourist, managing urban tourism
and trends in urban tourism.
Practical skills you will develop during the course will enable
you to conduct independent research, interpret and apply concepts
and data in the field of tourism, as well as to present research
results in a professional and creative way.
For this module you be required to design and implement
a major primary research project on a topic of
your interest in the International Tourism and Hospitality
Industry.
Specifically, you will have to develop and apply the following
skills: designing and focusing research, collecting empirical
data and presenting it in a written and visual form, writing a
research proposal, formulating aims and objectives, selecting
and implementing research methods, conducting a literature review,
correct referencing and bibliographies and the use of computer
packages.
Sample Timetable:
This course can either be completed in 9 or 12 months
and the option you choose will determine how your modules are spread
over the terms.
The 9 month option:
If you choose the 9 month option your course will be divided into
three 3 month terms. You will complete two modules in the first
term, two more in the second term and then your major project in
the final term.
The 12 month option:
The course will be divided into two 6 month terms.
You may choose to start with 2 or 3 modules and complete the remaining
modules in the second term.
Our full-time students normally take Urban Tourism,
E-Tourism and Research Methods in the first term and the remaining
2 modules in the second term.
Subject to visa requirements, the flexibility of this course allows
you to take fewer modules if you find the modules
too demanding. Just remember that this will spread your
study time over a longer period.
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
*At this level you are required to pay CTHCM exam
fees of £25 per module.
FREQUENTLY ASKED QUESTIONS
1. How can I enrol?
You will have to fill out the School of Management & Computing
Application Form, which can be downloaded from our website at:
(http://www.oxfordhousecollege.co.uk/info/management/SMC_CourseApplicationForm.pdf
)
We will also require your CV and copies of all your relevant
educational qualifications.
The next step is to return your completed form to us through one
of the following methods:
• Post:
Director of Management & Computer Studies
Oxford House College
28 Market Place
London, W1W 8AW
United Kingdom
• Email:admission@oxfordhousegroup.com
• Fax: +44 (0) 20 7323 4582
We aim to process your application within 48 hours but please remember
to allow more time if you sent your application form to us by post.
Once we have processed your application form we will send you a
“Conditional Acceptance Letter” to
confirm your enrolment.
If you are applying for a student visa you have to pay the minimum
deposit (see question 2) we require before we can send you an “Unconditional
Acceptance Letter” which is suitable for visa applications.
2. How much do I have to pay as a minimum deposit?
This will depend on your nationality:
• If you are an EU National, you must pay
at least 1/3 of the total course fees before your
course starts.
• If you are a Non EU National, you must
pay at least ½ of the total course fees
before your course starts.
3. How can I pay?
You can pay by cheque, credit card, bank transfer or in cash.
Our bank details are:
Barclays Bank Marble Arch Corporate Banking
PO Box 32012
London
NW1 2ZH
Bank Sort Code: 20-65-63
Account Number: 60112127
Account Name: Oxford House College
SWEFT code: BARC GB22
IBAN Code: GB09BARC 206563 60112127
4. Can I apply for a scholarship?
We do offer scholarships to selected students in the form of a
fee reduction of up to £3000 per year over
a 2 year period. To apply for a scholarship you must write an essay
of about 500 words entitled: “Why should I receive
a grant and what can I bring to enhance the Oxford House College
Community?”
Please submit this essay together with your application form and
other documents to the Director Of Management & Computer
Studies. Your specific situation and financial
circumstances (as outlined in your letter) will be considered
when we make our decision.
5. How long do I need to study for?
You can complete the full BA (Hons) programme in only 2
years if you want to study full-time. Part-time students
take fewer modules at a time to reduce the workload but just remember
that this means you will take longer to complete your course.
The course is divided into different stages so you can start
at a level that suits your current academic qualifications.
You can finish your studies after the Diploma, Advanced Diploma,
Work Placement or BA (Hons) depending on what you feel your education
and employment needs are.
You will receive a globally recognised qualification
after each stage.
7. What is the attendance policy at Oxford House College?
In order to comply with various regulations, we expect our students
to attend a minimum of 85% of their classes throughout
their course. Teachers will keep a record of each student’s
attendance throughout the term.
You will be marked absent if you arrive more than 20 minutes late
for class or leave the class more than 20 minutes early. You are
only allowed to be absent for a maximum of 4 classes per
module each term and will be sent a warning letter after
each class that you miss. You will get 3 warning letters,
after which you face expulsion from the school.
If you are ill or have an emergency, you need to inform
your teacher who will excuse you from the class.
8. Can Oxford House College give me a place to stay while I study?
If you need accommodation while you study we offer a choice of
Hostel accommodation or Homestay with a host family at
affordable prices. We want your stay to be special so our Accommodation
Officers are trained to find you a place that suits your lifestyle.
9. What qualifies as a full-time student?
In order to qualify as a full-term student you need to take at
least 3 modules per term. Because our courses are
fast-track some students find 4 or 5 modules per term a bit demanding.
It is possible to reduce the number of modules you take but it is
important to understand that you will then spread your study period
over a longer time.
9. Is this college accredited to support me if I am on a student
visa?
A large proportion of our students come from other countries and
are applying for a student visa at the time they enrol with us,
so we are fully aware of the UK Home Office’s requirements.
Oxford House College and all its partners are fully accredited
by the British Accreditation Council (BAC), Education
UK, The British Council, UCAS (registration number 40445)
the Department for Educational Skills (DfES): registration
number 23306.
Please note that we are not authorised to offer
any advice on visa requirements and apart from issuing your “Unconditional
Acceptance Letter” which you will need for your visa application,
we do not offer any further visa assistance.
Please consult immigration solicitors who can
give you expert advice on visa applications or you can contact the
UK Home Office or your local UK Embassy for advice on visa requirements.
Useful Links:
- You can find more information on UK visas and entry clearance
at www.ukvisas.gov.uk
- Visit the Home Office website on Immigration and Nationality
for more information about extending your student visas & other
visa categories at
http://www.homeoffice.gov.uk/passports-and-immigration/visas/
- You can find out information on visa processing times and procedures
from the Foreign & Commonwealth office at http://www.fco.gov.uk
and a list of British Consulates worldwide can be found at http://www.fco.gov.uk/servlet/Front?pagename=OpenMarket/Xcelerate/ShowPage&c=Page&cid=1007029395231
10. Who is CTHCM and HCIMA?
The Confederation of Travel, Hotel and Catering Management (CTHCM)
was established in 1982 to provide recognised standards
of vocational and management syllabi, examinations and awards appropriate
to the needs of the hotel and travel industries.
CTHCM works with approved centres worldwide and
is acknowledged by leading hotel and travel industry organisations.
Indeed, CTHCM is the only established specialist professional body
in the UK focusing on the training needs of new entrants to the
hospitality and tourism industries.
Oxford House College is accredited to offer CTHCM professional
qualifications.
“The Hotel & Catering International Management Association
(HCIMA) was formed in 1971 and is the only
internationally recognised professional management association for
managers in the hospitality, leisure and tourism industries.
CTHCM programmes have been awarded HCIMA endorsement
so all learners on CTHCM diploma programmes are eligible for Affiliate
Membership of the HCIMA and learners who successfully complete
the CTHCM Advanced Diploma programmes are eligible to apply for
Associate (AHCIMA) membership” – CTHCM.
Oxford House College is accredited to run University of
Sunderland degree programmes.
Who is Sunderland University?
The University of Sunderland is a modern, dynamic university
with high standards of teaching and research and a growing reputation
as the university for enterprise, employment and opportunity. The
city itself is a great place to live and work-right in the hearty
of the buzzing North East of England.
The University of Sunderland has an international outlook
and students from across the globe choose to study on its accredited
programmes in partner institutions or on campus.
.
Website: www.sunderland.ac.uk
Email: student-helpline@sunderland.ac.uk
Course Helpline: +44 (0)191 515 3000
Oxford House College is accredited to run University of
Sunderland degree programmes.
12. What kind of job can I look for after the course?
After successfully completing this programme, you will be professionally
qualified to work as a manager in various business related
areas including administration, financial, human resource
and project management roles. You will find that investing in your
education has given you a head-start in a rapidly developing industry.
13. What happens if I fail a module?
If you fail a module at Diploma level, you may
resit the examination in the next session for a £25
fee. At Advanced Diploma level the resit fee is
£30 and £110 per module
in your final year. You are welcome to attend the
class for a module that you have failed or you can just resit the
exam.
14. What do the course fees include?
Course fees include lectures, your study guide, access to modern
computer facilities and internet access plus wireless connectivity
if you have your own laptop.
Course fees do not include exam registration,
resit and exemption fees, maintenance costs or additional study
materials.
For further details please contact |
Oxford House College
28 Market Place,
London, W1W 8AW
|
Tel: +44 (0)20 7436 4872
Fax : +44 (0)20 7323 4582
info@oxfordhouse.co.uk |
|
