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Contents
TRAVEL AND TOURISM MANAGEMENT
PROGRESS CHART
DIPLOMA IN TRAVEL AGENCY MANAGEMENT
ADVANCED DIPLOMA IN TRAVEL AGENCY MANAGEMENT
OPTIONAL WORK PLACEMENT IN A RELEVANT FIELD
BSC (HONS) IN INTERNATIONAL TOURISM &
HOSPITALITY MANAGEMENT – TOP UP
2008 COURSE FEES & DATES
FREQUENTLY ASKED QUESTIONS
TRAVEL AND TOURISM MANAGEMENT
Tourism is arguably the world’s single biggest industry,
accounting for millions of jobs in the UK and around the world.
Yet it is much more than an industry, it is a cultural activity
capable of changing the world we live in and changing the way we
look at our world. It is this cultural dynamic
that we believe makes the study of travel and tourism exciting
and important.
If you are thinking about taking a course to help you land your
ideal job in the tourism industry then studying our BSc programme
provides an excellent way to distinguish yourself in a competitive
market.
Is this course for me?
Many of the students taking this course are school leavers
who want to start a career in the travel and tourism industry. However,
if you are already employed in the travel industry this course will
enhance your qualifications and employability to
enable you to work in a management position for
the travel and tourism sector.
It doesn’t make a difference if you are a UK or International
student because our qualifications are globally recognised
and respected.
Entry Requirements:
• 2 A-Levels and 4 GCSEs
(Grades A*-C)
• IELTS certificate (with a score of at
least 5.5) for non-native English speakers.
(Recognised international equivalents of these
qualifications are acceptable. Students may also be exempt from
A-Level requirements if they have substantial work experience.)
Start Dates:
• February / June / September
Course Location:
• London
Study Method:
• Full Time
• Part Time
• Flexible
Awarding Bodies:
• The Diploma and Advanced Diploma is awarded by CTHCM
(Confederation of Tourism, Hotel and Catering Management) and endorsed
by HCIMA, the Confederation of Tourism, Hotel and
Catering Management
• The BSc in Travel & Tourism Management is accredited
by the University of Sunderland
PROGRESS CHART
DIPLOMA IN TRAVEL AGENCY
MANAGEMENT
(8 Months)
This course will introduce you to the major areas
that make up the travel industry. You will gain a thorough understanding
of the principles of each area which will be the
foundation for your further studies.
Course Modules:(Please Click on Module for more information)
Travel Geography gives you an overall understanding of both domestic
and international travel geography. The syllabus covers
different travel locations and how various forms of international
travel resources (including coastal beach development, wildlife
resorts, national parks, etc) attract tourists.
You will study world tourism patterns and the direction of flow
that tourists follow. Finally, you will investigate important
issues that affect the development of tourism destinations.
The aim of this module is to give you an overall understanding
of the nature and history of tourism so that
you will be able to evaluate the impact of tourism on a country’s
economy, community and the environment.
To increase your understanding of the tourist as an individual,
this module also looks at a range of tourist needs
and the factors that motivates them to travel.
You will also learn about the development and distribution of
tourism products.
Business Computing will teach you how to use Computing for different
purposes in the business environment through some common
computer programmes.
After successfully completing this module, you will be able to
apply basic word-processing techniques on Microsoft Word
and construct simple spreadsheets on Microsoft Excel.
You will also have a thorough understanding of how to use basic
database applications through Microsoft Access
and apply presentation tools through Microsoft PowerPoint.
This module is an introduction to the principles and
practices of the retail travel industry and tour guide
operations. As part of the syllabus, you will assess the nature
and development of travel agency products and services and look
into the legal considerations involved when operating a travel
agency.
You will also evaluate the internal procedures and activities
that managers have to control when they run a travel agency. Finally,
the characteristics and techniques that travel
consultants and tour guides need to operate successfully will
be investigated.
This course has been designed in a logical step-by-step
format to teach you how to use Galileo, one of the most
popular Computerised Reservation Systems (CRS) on which the travel
industry depends.
To develop your skills you will learn about checking flight availability,
reserving seats on scheduled air services, arranging car hire
and making accommodation or car hire bookings.
Other topics this module cover include encoding and decoding cities,
retrieving and amending bookings, seat selection, dealing with
special requests like wheelchair access and handling queues.
Skills that you learn in this course will provide you with the
basic knowledge you need to become a professional within
the travel industry. It will give you a through introduction to
the practical skills involved in planning, quoting and
booking flights.
You will also explore IATA Geographical Areas
and Global Indicators plus the IATA Airline
coding system, how to identify different fares and ticket
types. You will investigate different baggage allowances and learn
about various tax and security charges.
In this course you will build on the skills
that you have acquired in your VA1 course. It will provide you
with essential in-depth knowledge of the systems
so that you will be prepared to answer the Fares and Ticketing
questions that you will face from customers in the real world.
Introduction to Business Operations will give you a broad overview
focusing on the complex world of travel and tourism business operations.
It will provide you with an overview of the separate
functions and activities that managers have to carry
out in modern organisation. You will learn about the critical
issues that affect all businesses world wide and how to evaluate
these issues to optimise business performance.
Skills you learn in this course will enable you to investigate
the concepts of marketing from a tourism perspective,
analyse the role of the marketing mix, evaluate
the components that make up the promotional mix
and analyse the marketing cycle in a hospitality
and tourism environment.
This module will teach you about the knowledge, skills and techniques
that managers require to make important decisions in the travel
industry. You will also learn how to investigate and interpret
financial accounts and examine the importance of costs
and profit in the travel agency.
Sample Timetable:
You have a choice of completing the course in either 8
or 12 months. The length of study you choose will determine
how your modules will be spread over the terms.
The 8 month option:
If you complete the course in 8 months, there will be two
4 month terms and if you are studying full-time, you will
start with 5 modules of your choice for the first
term and then complete the remaining 5 modules over the second term.
The 12 month option:
If you choose to complete the course in 12 months, there will be
three 4 month terms. You can now start
with either 3 or 4 modules of your choice so that the modules
will be spread evenly over the total period. For example, you can
take 4, 4 and then 3 modules each term.
The flexibility of this course allows part-time students to take
fewer modules at a time and extend the length of
their studies.
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
ADVANCED DIPLOMA IN TRAVEL AGENCY
MANAGEMENT (4 Months)
In the Advanced Diploma in Tourism Management you will build
on the knowledge you have gained from prior studies. You
will learn how to make decisions, solve problems and carry out research
as a manager in the tourism industry.
Course Modules:(Please click on module for more information)
This module will give you the opportunity to investigate the
Tour Operations sector of the travel and tourism industry, including
different types of operators, their products and services, the
size of the tourism sector and how it is influenced
by trends and developments.
In this unit you will also explore the different techniques for
predicting the value of currency valuations and
how to take appropriate action. You will look into the legal
framework under which tour operation takes place and
learn how to compile and implement various policies.
Finally you will explore the different marketing options
available to tour companies.
In this module you will learn about the financial and
accounting records used in the Hospitality Industry and
how they can assist managers to make quality decisions.
You will study in detail about Sales & Cash Budgeting, Marginal
Costing and Financial Accounts for internal use.
Strategic Tourism Management is designed to make you aware of
the strategic planning process and how it influences
organisations in the travel industry. You will gain a thorough
understanding of tourism policy making and learn
how to establish and apply innovative strategic planning approaches
that are in line with corporate policies.
You will learn about the relationship between policy
and practice and how to develop effective mechanisms
to monitor issues and trends. Finally you will explore the necessary
tools needed to analyse, define, plan and manage the changing
tourism environment.
The aim of this subject is to help you reflect on key issues
that you have learnt about at Diploma level and how they
relate to each other. This will give help you see the
“bigger picture” of how to manage
a tourism destination and use sustainable tourism methods.
You will also learn how to report critically on the principles
and practices involved in eco-tourism. To develop your
practical skills you will be trained to apply development
theories to specific tourism destination.
The purpose of this module is to give you the underpinning
knowledge and skills of Human Resource Management that
leaders will need in the hospitality industry. This module will
teach you how managers of all levels can impact
the efficiency of an organisation. You will analyse the legal
framework that guides HRM policies and practices.
Skills you will learn in this module will also enable you to
select strategies for recruitment, placement and training
of staff, decide on appropriate remuneration
or reward packages and finally how to effectively delegate
responsibilities to employees in the various levels of
the organisational structure.
This module offers you the opportunity to carry out a research
report that involves analysing and interpreting data
and making recommendations for future action.
The aim of this module is to develop your independent
research and study skills. You will learn how to collect
relevant data, interpret this data and present it in an appropriate
format on a subject of your choice.
Sample Timetable:
You have the option of completing this course in either
4 or 8 months and the option you choose will determine
how your modules will be spread over the length of the course.
The 4 month option:
If you choose this option the course will be divided into two
2 month terms. You can choose 3 modules of your
choice to complete in the first term and then complete
the remaining 3 modules in the second term.
The 8 month option:
For this option your course will be divided into two 4
month terms. You may choose 3 modules of your choice
to start with and then complete the remaining 3 modules in the second
term.
The flexibility of this course allows part-time students to take
fewer modules at a time and extend the length of
their studies.
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
OPTIONAL WORK PLACEMENT IN A RELEVANT
FIELD (1 Year)
You have the option to undertake work placement for up to 6 months
as part of your sandwich degree programme.
This is the perfect opportunity to practice what
you have learnt so far in real life situations,
plus you will gain the important experience employers
prefer when they choose between job applicants. Work placement is
a great way to enhance your CV and can be a “foot
in the door” to your dream job. Oxford House Collage
will arrange placement for you in an area related to hospitality.
Put simply, companies want people who can start working from
day one, so the more you know before you start, the better
your chances of being considered for a full time job after you graduate.
Your tasks will include ticket and accommodation booking
plus basic administration duties.
We cannot guarantee payment for work placements but employers usually
pay the minimum wage to cover your living expenses. Please remember
that the main objective is for you to gain valuable experience.
You will receive support from Oxford House College throughout your
work placement.
Please note that work placement can only be taken in between
the Advanced Diploma and your Top Up year as part of the sandwich
degree.
BSc (Hons) IN INTERNATIONAL TOURISM
& HOSPITALITY MANAGEMENT – TOP UP
(1Year)
In your final year you will develop your managerial skills
in key tourism and hospitality areas. After successful
completion of this course, you will be able to plan, develop and
implement management strategies and goals.
Course Modules:(Please click on module for more information)
International Hospitality Management will cover a wide range
of aspects relevant to the hospitality industries. Since the focus
will be on contemporary issues the exact content
will vary from year to year.
However, topics you will cover include the impact of globalization
on the hospitality industry, strategic hospitality management,
change management in the hospitality industries, international
marketing and branding, global trend analysis, the impact of IT,
event management and finally food management in the hospitality
industry.
This module investigates the goals, rationale, scope
and nature of visitor industry planning. You will evaluate
standard techniques and approaches that managers use in the visitor
industry to carry out the strategic planning process effectively.
Other skills you will develop during this course include applying
the principles and practices of marketing at the strategic level
and carrying out strategic planning within the practical constraints
associated with tourism in a mixed economy.
There is an important relationship between IT and tourism
which impacts future potential developments in the travel industry.
This module will give you a fundamental understanding of both
backgrounds and how they relate to each other.
After successfully completing E-Tourism, you will be able to critically
evaluate tourism web sites, travel recommendation systems and
decision support systems.
Practical skills you will gain will enable you to develop new
travel websites and recommendation systems and communicate your
ideas in written form.
The urban environment has only recently been rediscovered as
a tourist destination. Tourist arrivals in cities
are constantly growing and increasingly more research has been
undertaken to investigate the phenomenon of urban tourism.
In this module, you will explore topics such as the historical
background and the development of urban tourism, tourism as a
key to urban regeneration, the demographic, socio-economic and
psychographic profile of the urban tourist, managing urban tourism
and trends in urban tourism.
Practical skills you will develop during the course will enable
you to conduct independent research, interpret and apply concepts
and data in the field of tourism, as well as to present research
results in a professional and creative way.
For this module you be required to design and implement
a major primary research project on a topic of
your interest in the International Tourism and Hospitality
Industry.
Specifically, you will have to develop and apply the following
skills: designing and focusing research, collecting empirical
data and presenting it in a written and visual form, writing a
research proposal, formulating aims and objectives, selecting
and implementing research methods, conducting a literature review,
correct referencing and bibliographies and the use of computer
packages.
Sample Timetable:
This course can either be completed in 9 or 12 months
and the option you choose will determine how your modules are spread
over the terms.
The 9 month option:
If you choose the 9 month option your course will be divided into
three 3 month terms. You will complete two modules in the first
term, two more in the second term and then your major project in
the final term.
The 12 month option:
The course will be divided into two 6 month terms.
You may choose to start with 2 or 3 modules and complete the remaining
modules in the second term.
Our full-time students normally take Urban Tourism,
E-Tourism and Research Methods in the first term and the remaining
2 modules in the second term.
Subject to visa requirements, the flexibility of this course allows
you to take fewer modules if you find the modules
too demanding. Just remember that this will spread your
study time over a longer period.
Please note:
This sample timetable serves as an example only
to give you a rough idea of how classes will be organised and scheduled
during this course. Modules, lecturers and course days are subject
to change from term to term.
*At this level you are required to pay CTHCM exam
fees of £25 per module.
FREQUENTLY ASKED QUESTIONS
1. How can I enrol?
You will have to fill out the School of Management & Computing
Application Form, which can be downloaded from our website at: (http://www.oxfordhousecollege.co.uk/info/management/SMC_CourseApplicationForm.pdf
)
We will also require your CV and copies of all your relevant educational
qualifications.
The next step is to return your completed form to us through one
of the following methods:
• Post:
Director of Management & Computer Studies
Oxford House College
28 Market Place
London, W1W 8AW
United Kingdom
• Email:admission@oxfordhousegroup.com
• Fax:
+44 (0) 20 7323 4582
We aim to process your application within 48 hours
but please remember to allow more time if you sent your application
form to us by post.
Once we have processed your application form we will send you a
“Conditional Acceptance Letter” to
confirm your enrolment.
If you are applying for a student visa you have to pay the minimum
deposit (see question 2) we require before we can send you a “Conditional
Acceptance Letter” which is suitable for visa applications.
2. How much do I have to pay as a minimum deposit?
This will depend on your nationality:
• If you are an EU National, you must pay
at least 1/3 of the total course fees before your
course starts.
• If you are a Non-EU National, you must
pay at least ½ of the total course fees
before your course starts.
3. How can I pay?
You can pay by cheque, credit card, bank transfer or in cash.
Our bank details are:
Barclays Bank Marble Arch Corporate Banking
PO Box 32012
London
NW1 2ZH
Bank Sort Code: 20-65-63
Account Number: 60112127
Account Name: Oxford House College
SWEFT code: BARC GB22
IBAN Code: GB09BARC 206563 60112127
4. Can I apply for a scholarship?
We do offer scholarships to selected students in the form of a
fee reduction of up to £3000 per year. To
apply for a scholarship you must write an essay of about 500 words
entitled: “Why should I receive a grant and what can
I bring to enhance the Oxford House College Community?”
Please submit this essay together with your application form and
other documents to The Director of Management & Computer
Studies. Your specific situation and financial
circumstances (as outlined in your letter) will be considered
when we make our decision.
5. How long do I need to study for?
You can complete the full BSc programme in only 2 years
if you want to study full-time. Part-time students take fewer modules
at a time to reduce the workload but just remember that this means
you will take longer to complete your course.
The course is divided into different stages so you can start
at a level that suits your current academic qualifications.
You can finish your studies after the Diploma, Advanced Diploma,
Work Placement or BSc depending on what you feel your education
and employment needs are.
You will receive a globally recognised diploma
after each stage.
6. What is the attendance policy at Oxford House College?
In order to comply with various regulations, we expect our students
to attend a minimum of 85% of their classes throughout
their course. Teachers will keep a record of each student’s
attendance throughout the term.
You will be marked absent if you arrive more than 20 minutes late
for class or leave the class more than 20 minutes early.
You are only allowed to be absent for a maximum of 4 classes
per module each term and will be sent a warning letter
after each class that you miss.
You will get 3 warning letters, after which you
face expulsion from the school. If you are ill
or have an emergency, you need to inform your teacher who will excuse
you from the class.
7. Can Oxford House College give me a place to stay while I study?
If you need a place to stay while you study we offer a choice of
Hostel accommodation or Homestay
with a host family at affordable prices. We want your stay to be
special so our Accommodation Officers are trained to find you a
place that suits your lifestyle.
8. What qualifies as a full-time student?
In order to qualify as a full-term student you need to take at
least 3 modules per term. Because our courses are fast-track
some students find 4 or 5 modules per term a bit demanding. It is
possible to reduce the number of modules you take but it is important
to understand that you will then spread your study period over a
longer time.
9. Is this college accredited to support me if I am on a student
visa?
A large proportion of our students come from other countries and
are applying for a student visa at the time they enrol with us,
so we are fully aware of the UK Home Office’s requirements.
Oxford House College and all its partners are fully accredited
by the British Accreditation Council (BAC), Education
UK, The British Council, UCAS
(registration number 40445) the Department for Educational Skills
(DfES): registration number 23306.
Please note that we are not authorised to offer
any advice on visa requirements and apart from issuing your “Unconditional
Acceptance Letter” which you will need for your visa application,
we do not offer any further visa assistance.
Please consult immigration solicitors who can
give you expert advice on visa applications or you can contact the
UK Home Office or your local UK Embassy for advice on visa requirements.
Useful Links:
- You can find more information on UK visas and entry clearance
at www.ukvisas.gov.uk
- Visit the Home Office website on Immigration and Nationality
for more information about extending your student visas & other
visa categories at
http://www.homeoffice.gov.uk/passports-and-immigration/visas/
- You can find out information on visa processing times and procedures
from the Foreign & Commonwealth office at http://www.fco.gov.uk
and a list of British Consulates worldwide can be found at http://www.fco.gov.uk/servlet/Front?pagename=OpenMarket/Xcelerate/ShowPage&c=Page&cid=1007029395231
10. Who is CTHCM and HCIMA?
The Confederation of Travel, Hotel and Catering Management (CTHCM)
was established in 1982 to provide recognised standards
of vocational and management syllabi, examinations and awards appropriate
to the needs of the hotel and travel industries.
CTHCM works with approved centres worldwide and
is acknowledged by leading hotel and travel industry organisations.
Indeed, CTHCM is the only established specialist professional body
in the UK focusing on the training needs of new entrants to the
hospitality and tourism industries.
Oxford House College is accredited to offer CTHCM professional
qualifications.
“The Hotel & Catering International Management Association
(HCIMA) was formed in 1971 and is the only
internationally recognised professional management association for
managers in the hospitality, leisure and tourism industries.
CTHCM programmes have been awarded HCIMA endorsement
so all learners on CTHCM diploma programmes are eligible for Affiliate
Membership of the HCIMA and learners who successfully complete
the CTHCM Advanced Diploma programmes are eligible to apply for
Associate (AHCIMA) membership” - CTHCM
11. Who is Sunderland University?
The University of Sunderland is a modern, dynamic university
with high standards of teaching and research and a growing reputation
as the university for enterprise, employment and opportunity. The
city itself is a great place to live and work-right in the hearty
of the buzzing North East of England.
The University of Sunderland has an international outlook
and students from across the globe choose to study on its accredited
programmes in partner institutions or on campus.
Website: www.sunderland.ac.uk
Email: student-helpline@sunderland.ac.uk
Course Helpline: +44 (0)191 515 3000
Oxford House College is accredited to run University of
Sunderland degree programmes.
12. What kind of job can I look for after the course?
After successfully completing this programme you will be professionally
qualified to work as a manager in various travel and tourism
related areas including travel agencies, tour operation and airlines
with further specialisation in administration, financial, human
resource and project management roles. You will find that investing
in your education has given you a head-start in a rapidly developing
industry.
13. What happens if I fail a module?
If you fail a module at Diploma level, you may
resit the examination in the next session for a £25
fee. At Advanced Diploma level the resit fee is
£30 and £110 per module
in your final year. You are welcome to attend the
class for a module that you have failed or you can just resit the
exam.
14. What do the course fees include?
Course fees include lectures, your study guide, access to modern
computer facilities and internet access plus wireless connectivity
if you have your own laptop.
Course fees do not include exam registration,
resit and exemption fees, maintenance costs or additional study
materials.
For further details please contact |
Oxford House College
28 Market Place,
London, W1W 8AW
|
Tel: +44 (0)20 7436 4872
Fax : +44 (0)20 7323 4582
info@oxfordhouse.co.uk |
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